Shipping & Returns
At Mahogany Tarot, we want you to be completely satisfied with your purchase and promise to make sure we do everything possible to ensure your satisfaction.
Shipping
Currently, all domestic and international orders are shipped via USPS within 4-7 business days. You can expect your package to arrive within 7-14 days from purchase. If your order is time-sensitive, please notify us so we can assist further – if possible.
Tracking
Once your order has been placed, you will receive an order confirmation via email. This email confirms that your order has been received and has been sent to production.
Incorrect Address
If your order is returned to sender due to incorrect address input by you, you will be responsible for any additional shipping charges required to resend your order out to you.
Returns
Returns will not be permitted on wearable items.
We do not accept returns of tarot decks unless the deck is still plastic wrapped and unopened.
Broken or Damaged Items
If any item is damaged, the buyer must notify Mahogany Tarot of this in the initial email, as well as how the item was damaged and whether or not it was damaged upon or after arrival. We require photographic evidence of the packaging within 48 hours of product arrival at your doorstep. We may ask for more info to determine if the damaged product was due to transit or packaging. Items damaged after you’ve opened the package are not our responsibility and will not be refunded. We will judge each order on a case by case basis. We ensure that packaged items are firm and protect your purchase. In certain cases, we also hold the right to deny your claim.
Canceling Orders
If you would like to cancel an order. Please contact us within 24 hours of your purchase. Once the package is shipped cancellations are no longer permitted.